Today, the Internet serves as the largest repository of information for all users, particularly for users with disabilities. As such, we place great importance on providing equal access to information on the website for people with disabilities and ensuring a better browsing experience.
We strive to ensure that digital services are accessible to people with disabilities. Significant resources have been invested to make the website as usable as possible for people with disabilities, based on the belief that everyone has the right to live with equality, dignity, comfort, and independence.
The website complies, as much as possible, with the Israeli Equal Rights for Persons with Disabilities Regulations (Accessibility Adjustments for Services), 2013. Accessibility adjustments were made according to the Israeli Standard (SI 5568) for accessible web content at AA level and the international WCAG 2.0 guidelines.
The site provides a semantic structure for assistive technologies and supports standard keyboard navigation. For optimal screen reader experience, we recommend using the latest version of NVDA. Responsibility for website use and content lies with the site owners and/or their representatives, subject to the software terms of use and the company’s privacy policy.
This website operates via accessibility software provided by “Nagesh B’Click”, running on a dedicated accessibility server. The software enables compliance with WCAG 2.1 accessibility guidelines at AA level. The software is subject to the manufacturer’s terms of use and privacy policy, as well as the website owner’s privacy policy.
An accessibility menu is available on the site. Clicking the accessibility button opens a menu containing accessibility options. After selecting a menu item, please wait for the page to load.
The software is compatible with popular browsers: Chrome, Firefox, Internet Explorer 10+, Safari, and Opera.
When using third-party components or websites, such as Facebook, Instagram, YouTube, Twitter, external chats, etc., accessibility challenges may occur that are beyond our control.
Examples of third-party accessibility policies:
If you encounter any accessibility issues while browsing the site, our accessibility team is available through multiple channels to provide assistance and receive feedback.
Name: Ariel Company Offices
Phone: +972-2-6297982
Email: arial-office@arial.org.il
You may also contact us via the form on the Contact Us page.
Accessible seating: West, North, East, and South stands.
Accessible gates: South gate 4 only; West gates 5, 6, 8, 9; North gates 10–17; East gates 18–21.
Accessible services are available at gate 4 and throughout the West, East, and North stands.
Accessible parking:
West: Standard disabled parking and lift-equipped vehicle parking.
East: Standard disabled parking with wheelchair shuttle service to the accessible gate.
Pais Arena Jerusalem ensures professional and courteous service for all visitors, providing an optimal experience including accessible entry, parking, elevators, access routes, food counters, restrooms, and other facilities.
Accessibility coordinator at the venue:
Michal Hai
Email: Michal.h@ariel.org.il
Phone: +972-2-6320052
Accessibility arrangements at Pais Arena Jerusalem:
Parking: Nearby parking with accessible spaces marked for people with disabilities.
Access routes: Ramps, elevators, and accessible paths from the sidewalk, bus station, and parking to venue entrances.
Accessible entrance at gate 7 for wheelchair users.
Visual accessibility aids: Guidance signage from the sidewalk to the building entrance, ticket office, and elevator; warnings on stairs; warning signs on transparent doors.
Elevators: Fully accessible with handrails, tactile buttons, Braille labels, and audio announcements.
Restrooms: Accessible restrooms on all floors.
Ticket counters: Accessible ticket counters and assistive listening devices available upon request.
Seating: Wheelchair-accessible viewing areas.
Food counters: Accessible counters with assistive listening devices.
Assistance: Information signage, form assistance, guidance to seating via ushers/accessibility staff, priority entry.
Accessible entry at gates 1 (Eliel Dror Street) and 3 (Cinematheque lower parking).
Assistive listening systems available at gate 1.
Accessible restrooms for men and women near gate 1; central toilet near gate 5.
Accessible seating with ramps in viewing areas in blocks 1, 3, and 5.
Signage and staff assistance available upon prior coordination.
Activities at the train station complex are accessible to people with disabilities, including parking and entry.
Parking: Nearby accessible parking spaces.
Access routes: Ramps, elevators, and accessible paths from the sidewalk, bus station, and parking.
Accessible entrance at gate 7.
Visual accessibility aids: Guidance signs, warnings on stairs, accessible elevators.
Despite our efforts to make the website fully accessible, some pages may not yet be fully accessible, or the appropriate technological solution may not be available.
We continue to improve website accessibility wherever possible, motivated by our commitment to provide access to all users, including people with disabilities.
The Accessibility Statement was last updated on
28/12/2025